Amazon reimbursements: the money Amazon owes you and never mentions

Amazon reimburses for its own errors. It does not find those errors for you, and the windows to claim them close. For most accounts, the money sitting unclaimed is larger than the seller expects, because each item is small and they accumulate silently.

What is recoverable

• Lost and damaged inventory. Units lost in the warehouse or damaged by Amazon, traceable to a shipment or an inventory adjustment.
• Inbound discrepancies. Shipments received short of what was sent.
• Return discrepancies. Customers refunded where the unit never came back.
• Fee errors. Dimensional or weight fees charged on the wrong tier after a measurement error.

How the windows work

Claim windows vary by type and are unforgiving, commonly around 18 months for inventory adjustments and shorter for fees. Miss the window and the money is gone, whatever the merit of the claim.

The discipline that matters

File only claims the evidence supports. A pattern of rejected, speculative claims damages the account, so the work is reconciliation first, then evidenced claims, not volume. Done right it is money already leaving your account, recovered.

This is part of our reimbursement service and every account management engagement. Start with a free audit to see what is recoverable on your account.